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Fly to the Caribbean with us
SERENADE CARIBBEAN RESORT

Say goodbye to complications. One trip, one booking, zero stress. Your ideal getaway, within reach.

Choose your destination and Hotel + Flight package, everything will be synchronized instantly with a single flexible payment.

Just worry about enjoying!

Do you have any questions before confirming your package?

In this section, we answer your most frequently asked questions about booking: what your package includes, how to modify it, or how to add additional services.

We want your experience to be simple and hassle-free, from booking to your return.

If you have any other questions, don't worry, we're available to help you at any time.

  • What does the flight + hotel package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • What happens if I need to cancel or modify my reservation?
    In case of a reservation modification, it must be managed through the email or telephone contact provided in the reservation confirmation email.
  • How will I receive confirmation?
    We will send you the confirmation by email. In some cases, you will receive a second email with information from the airline.
  • What documents do I need to travel?
    It will depend on your destination and nationality. Usually, a national identity card, passport, or visa is required. Check the requirements before you travel.
  • What happens if my flight is delayed or cancelled?
    You will have a support contact in your booking confirmation to handle any issues.
  • Can I book for multiple people?
    Yes, you can book for multiple people in a single transaction (up to

    9 passengers

    per flight operation).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer support team. We'll help you resolve any issues or questions.

Exclusive advantages of booking on theofficial website

Best Price Online Guaranteed
No Booking Fees
Pay Directly at the Hotel
100% Secure Booking
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SERENADE CARIBBEAN RESORTS | BH CARIBE HOTELS, SAS Lope de Vega, Nº4, Ensanche Naco. Santo Domingo (Dominican Republic)
NIF: 1-31.770.193. LEI: NIE: N4561171B